Uptime in Plain Terms
For a Kenyan business, website uptime is the share of time your site is online and reachable. Take a 99.9% uptime guarantee: it allows no more than 8.7 hours of downtime in a year. Small on paper, but those hours can land at the worst moment.
What an Outage Costs a Kenyan Business
Picture an Instagram campaign pushing people to your website while the site is offline. Each click ends on an error page, and each possible sale disappears. Repeated outages also catch Google's attention, and your rankings can slip.
- An online shop that is offline for an hour loses sales
- A broken contact form means enquiries you never see
- An outage in the middle of a Google Ads campaign burns your ad budget
Common Reasons Sites Go Down
- Shared servers carrying too many sites
- Low-quality server hardware
- No redundancy, so nothing takes over when a part fails
- DDoS and other cyberattacks
- Maintenance that was never planned
What SiteBoma Does to Keep Sites Online
- Monitoring of our servers around the clock
- Good server hardware, maintained on a regular schedule
- Redundancy built into the network
- Daily backups, kept for 7 days, so your data is not lost
- A fast response from our Nairobi team when something goes wrong