SiteBoma Help Centre

A checklist that takes you from a brand-new account to a working website with SSL. Written for anyone hosting a site for the first time.

How to settle a SiteBoma invoice with M-Pesa on Paystack's secure checkout page, step by step, and what to check if the phone prompt does not appear.

Under 3 minutes from start to finish: the one-click installer puts WordPress on your SiteBoma account, with your admin login and free SSL set up for you.

Registered your domain with a different provider? Here is how to switch its nameservers over to SiteBoma.

The usual reasons a browser shows an SSL certificate warning, and how to clear each one.

Add a code from an authenticator app on top of your password, so your client dashboard stays protected.

About 3 minutes is all it takes to connect [email protected] to the mail app on an iPhone or Android, using the IMAP, SMTP and port details listed here.

Backups run automatically every day. This guide shows how to restore one yourself, or make and download your own copy.

On any paid plan, we move your site for you. This is exactly what we will ask you for.

Switch between SiteBoma hosting tiers whenever you need to. You only pay the difference for what is left of the billing period, and your site stays online.

Our acceptable use rules in plain English: what gets a hosting account suspended, what is allowed in its place, and why it pays to ask us first.

A simple way to cancel: a full refund inside the 7-day window, and after that, options such as transferring the account.