Still running your business from a free Gmail or Yahoo address? Microsoft 365 Kenya plans give you a professional email address on your own domain, together with the Office apps your staff already use every day. This guide sets out the KSh price per user for each plan, exactly what you get, how it compares with Google Workspace and the steps to get it working on your domain, all in plain language.
Microsoft 365 Explained, and Why Kenyan Businesses Choose It
Microsoft 365, the newer name for the product many people still call Office 365, is a subscription charged per user each month. One account brings together email, calendars, video meetings, cloud file storage and the Office apps. Rather than buying Office once and letting it fall out of date, you pay a small monthly amount for each person and always have the current versions.
For businesses in Kenya, the appeal is easy to see. Your email uses your own domain ([email protected] rather than [email protected]), you manage it in Outlook, you hold calls and chats in Microsoft Teams, and your staff use apps they already know on laptops, phones and browsers. When you send quotes to clients, bid for tenders or invoice suppliers, that polished image counts.
Microsoft 365 Kenya Prices for 2026
Microsoft 365 comes in three business plans, each charged per user every month. Below are SiteBoma's current KSh prices so you can plan your budget properly. Live prices and sign-up are on our Microsoft 365 Kenya page.
| Plan | KSh per user per month | Suited to | Main features |
|---|---|---|---|
| Business Basic | 700 | Teams that work mainly in a browser | Outlook email, Teams, 1TB OneDrive, Office apps for web and mobile |
| Business Standard (most popular) | 1,100 | Most SMEs that need Office on the desktop | All of Basic, plus desktop Word, Excel, PowerPoint and Outlook |
| Business Premium | 1,400 | Businesses that need stronger security | All of Standard, plus advanced security and device management |
Business Basic: KSh 700 per user per month
Basic gives you business email on your own domain with a 50GB mailbox, 1TB of OneDrive cloud storage, Microsoft Teams for meetings and chat, and Word, Excel and PowerPoint in their web and mobile versions. It suits teams that do most of their work in a browser or on their phones.
Business Standard: KSh 1,100 per user per month
This is the plan most people pick. On top of everything in Basic, it adds the full desktop apps for Windows or Mac, so staff who spend their day in Excel and Word can work properly offline. For the majority of Kenyan SMEs, it is the best fit.
Business Premium: KSh 1,400 per user per month
Premium includes all of Standard and adds tools for security and device management. That matters if you hold sensitive client information or want closer control of company phones and laptops, which is why finance firms, legal practices and bigger teams tend to choose it.
The Tools You Get with Microsoft 365
- Outlook: email on your own domain, plus shared calendars and contacts that stay in sync on every device.
- Microsoft Teams: video meetings, group chats and screen sharing for remote and hybrid staff.
- The Office apps: Word, Excel and PowerPoint, in web and mobile versions on every plan and as full desktop apps on Standard and Premium.
- 1TB of OneDrive: cloud storage for each user, so files are backed up and can be opened from any device.
- Email on your domain: each mailbox uses yourbusiness.co.ke, which earns clients' trust straight away.
Microsoft 365 or Google Workspace in Kenya?
These two are direct rivals, and both are very good. Usually the choice depends on which apps your people prefer. A team raised on Excel and Outlook will feel at home with Microsoft, while a team that lives in Gmail and Google Docs may find Google Workspace more natural. Here is how the prices line up, tier by tier.
| Level | Microsoft 365 (KSh per user per month) | Google Workspace (KSh per user per month) |
|---|---|---|
| Entry | 700 (Business Basic) | 800 (Business Starter) |
| Middle | 1,100 (Business Standard) | 1,200 (Business Standard) |
| Top | 1,400 (Business Premium) | 1,500 (Business Plus) |
Microsoft 365 is a little cheaper per user at each level, and the desktop Office apps on Standard and Premium are a strong reason to choose it if your team needs Excel and Word offline. Google Workspace answers with easier collaboration and the familiarity of Gmail. Either is a sound choice, so go with the tools your staff will really use.
Setting Up Microsoft 365 on Your Domain
Getting business email live is simpler than most owners imagine. In short:
- Pick a plan and count your users. You need one licence for each person who will have a mailbox.
- Have your domain ready. You need a domain such as yourbusiness.co.ke. If you have not got one, register it first and then connect it to Microsoft 365.
- Prove you own the domain and update DNS. Adding the MX, TXT and CNAME records tells the internet that Microsoft 365 now handles your email. This is where most people go wrong, and having a local team do it saves a lot of trouble.
- Create the mailboxes and assign licences. Set up each member of staff, then sign them in to Outlook on desktop, web and phone.
- Bring your old email across. If you are leaving Gmail or a previous host, your existing messages can be moved over so nothing goes missing.
If DNS records and email migration sound daunting, that is precisely the work we take off your hands. For the bigger picture, read our guide to professional business email for Kenyan companies, and for the hands-on steps, see how to set up business email on your own domain.
How You Pay for Microsoft 365 in Kenya
Billing is monthly and per user. A team of five on Business Standard, for example, comes to about KSh 5,500 a month (5 x KSh 1,100). You pay on Paystack's secure checkout by M-Pesa or by Visa or Mastercard card, charged in KES, so an international card is not needed. Buy only the licences you need now and add more as your team grows, with no penalty for adding users.
Your Microsoft 365 Questions, Answered
What does Microsoft 365 cost in Kenya?
In Kenya, Microsoft 365 starts at KSh 700 per user per month for Business Basic. Business Standard, the most popular plan, is KSh 1,100, and Business Premium is KSh 1,400. Every plan is billed monthly, and you can pay by M-Pesa or card. Current prices are on our Microsoft 365 Kenya page.
Should a Kenyan business pick Microsoft 365 or Google Workspace?
Neither one wins outright, because it comes down to your team. Microsoft 365 costs slightly less at each level and includes desktop Word, Excel and Outlook, which suits businesses that depend on Office. Google Workspace suits teams that are already comfortable with Gmail and Google Docs.
Will Microsoft 365 work with my own domain?
Yes. Each user can have an address on your domain, such as [email protected]. Once you verify the domain and change a few DNS records, all your email runs through Outlook and Microsoft 365.
Which plans include the desktop Office apps?
Desktop Word, Excel, PowerPoint and Outlook are part of Business Standard (KSh 1,100/user/mo) and Business Premium (KSh 1,400/user/mo). Business Basic (KSh 700) gives you the web and mobile apps only, without the installed desktop versions.
How quickly can we be up and running?
If your domain is already in place, a standard setup can have mailboxes working the same day, once the DNS changes have propagated. Moving a large archive of old email may take somewhat longer, but your staff can send and receive mail almost straight away.
Ready to give your business professional email and the Office apps your staff rely on? Compare the plans, work out how many users you need and sign up on our Microsoft 365 Kenya page. Our Kenyan support team will take care of the domain setup and the email migration for you.